Our carefully selected range of mattresses and bedroom furniture features limited quantities to ensure superior quality and exclusivity. Should an item become unavailable after your purchase, we will notify you within 3 business days with these options: (1) priority access to our upcoming collection featuring similar comfort and design, (2) full refund processed immediately, or (3) store credit with a 10% bonus value for your next purchase. This approach reflects our dedication to providing high-quality sleep solutions rather than mass production, while ensuring your complete satisfaction.
All prices are displayed in USD and are final at checkout. We maintain transparent pricing for our premium materials and expert craftsmanship. In rare instances of pricing discrepancies (e.g., a $1,200 mattress listed as $120), we reserve the right to cancel such orders and will notify you within 3 business days. For any canceled orders, we offer a 15% discount code as compensation for the inconvenience, upholding our brand's commitment to integrity and trust.
Each order undergoes a thorough quality inspection and careful packaging to protect your mattress and furniture during transit. Processing typically takes 3-5 business days. During peak seasons, processing may extend to 5-7 business days. You will receive detailed tracking information via email once your package ships. For custom or made-to-order items requiring additional craftsmanship time, estimated delivery windows will be clearly displayed during checkout to manage your expectations and ensure a seamless experience.
We partner with premium shipping carriers to ensure your mattress and bedroom furniture arrive in perfect condition. Domestic shipments typically require 10-18 business days after processing, while international deliveries may take 18-28 business days. All international packages include prepaid customs documentation with accurate product valuations to prevent delays—essential for our global clientele seeking durable and stylish sleep solutions.
We accept returns within 21 days of delivery for store credit or exchange. Items must be in original, unused condition with all tags and packaging intact. Return processing may take up to 10 business days after we receive your package. For quality assurance, all returned mattresses and furniture undergo a detailed inspection before approval. Final sale items (clearly marked during purchase) are excluded to maintain the exclusivity and quality of certain collections.
All visual content, including product imagery, design sketches, and lifestyle photography, is protected intellectual property. Unauthorized commercial use, such as replicating our designs or using images for third-party sales, is strictly prohibited. We actively monitor and enforce these rights to preserve our brand's distinctive aesthetic focused on quality sleep and durable bedroom furnishings.
Our dedicated sleep consultants are available via email at [email protected] for any inquiries. Response time is typically within 2 business days (may extend to 4 days during high-volume periods). For urgent matters regarding existing orders, please include your order number in the subject line. We value thoughtful communication that aligns with our brand's commitment to enhancing your sleep and bedroom environment.
